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Email/Fax FAQContents:
You will receive notices days faster than the current postal service delivery time. EBN Email/Fax is free, and is easy to implement. Toll-free telephone support is also provided at 877-837-3424 to answer your questions. Bankruptcy Rule 9036, which authorizes electronic noticing, requires the recipient to request in writing electronic noticing services, and that a delivery receipt be part of the electronic noticing process. The noticing agreement satisfies the rule and describes the electronic noticing process and roles of the parties so that there are no misunderstandings. Some courts have chosen to allow the sign-up process to occur directly with the BNC. Other courts have chosen to approve noticing agreements before routing them to the BNC for implementation. When you complete the online Noticing Agreement, we will automatically select the appropriate agreement. As described above, Bankruptcy Rule 9036 requires an electronic confirmation of notice delivery, which assures you and the court that the EBN process is working properly. At this time, some Internet Service Providers (ISPs) provide a Delivery Status Notification (DSN) back to the BNC, but many (including AOL, MindSpring, Juno, HotMail) do not. If your current e-mail service is not DSN compliant, you will be provided information regarding alternative methods for electronic confirmation. This in an example of the procedures that are covered in detail in the Electronic Bankruptcy Noticing Implementation Guide. The noticing agreement contains a clause requiring recipients to notify the court or the BNC (depending on the court's preference) whenever names and addresses need to be added or deleted from the name matching list. The Electronic Bankruptcy Noticing Implementation Guide is available for review or you may download it as a PDF file from the EBN web page. The e-mail notice recipient may choose to receive the attached PDF file one of three ways: 1) one e-mail with all notices from a district combined into one attachment (default) 2) one e-mail with an attachment for each notice 3) multiple e-mail messages with individual notices attached. In all cases the PDF file attachment is neither encrypted nor compressed. The PDF file attachment is limited to 2MB, which will support approximately 50 pages. An additional e-mail message and attachment will be sent should a recipient's notices from a court not fit within the 2 MB limit. Fax notices will be sent with up to 30 pages under one cover sheet. The BNC will not retransmit notices. Just as with mailed notices, if you believe you did not receive a notice or if you accidentally deleted a notice, you should contact the court for a copy. The Evidence of Authority form is required whenever your notices are addressed to a completely different name (not spelling variations) than your official name you used to sign up for the service. This primarily applies to business subscribers that have subsidiary company names or law firms that wish to set up one e-mail account or fax number for multiple attorneys. It depends on how the court maintains the lawyers names and addresses and the intent of the firm. If the firm wants all the notices for all of its attorneys sent to one e-mail account or fax number, and the lawyers are listed individually in the clerk's office database, then an Evidence of Authority would be required to properly set up the account at the BNC. The BNC software matches the name AND address. If the name and address matches the court notice recipient list, it will be sent electronically to that recipient. When the BNC is setting up a new EBN noticing agreement, the software automatically checks to be sure no existing EBN recipients will match the new noticing agreement's names and addresses. If a name and address submitted matches an existing EBN recipient, the BNC will not process the agreement and will contact the customer to resolve the situation. In order for the notice to be sent electronically, the BNC software must exactly match the spelling of your name, including initials and/or titles, plus the address (based on the 9-digit ZIP code) to the name and address provided by the debtor. Please be sure to include the exact name and address (including the 9-digit ZIP code) from the envelope you currently receive bankruptcy notices. Documentation here at www.EBNuscourts.com provides extensive information regarding EBN. If you require further assistance, please call the EBN help line; the number is listed near the top of every page on the site. |
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