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EBNuscourts Survey

Instructions

Answer questions as they relate to you. For most answers, check the boxes most applicable to you or fill in the blanks.

Contact information is desired but optional.

First Name

Last Name

Company

Email


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I became aware of electronic noticing by:

Bankruptcy court web site

Internet search

"Go Green" ad on notice mailing

Other:


The web site is visually appealing.

Strongly agree

Agree

Neutral

Disagree

Strongly disagree


The web site is easy to navigate.

Strongly agree

Agree

Neutral

Disagree

Strongly disagree


I was able to find answers to specific questions easily.

Strongly agree

Agree

Neutral

Disagree

Strongly disagree


If you called the toll free number provided on the web site, was it easy to reach someone for assistance.

Yes

No

N/A


I am currently an electronic noticing Subscriber.

Yes

No


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The signup process was easy.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree


I was easily able to fill out a Noticing Agreement and print it.

Strongly agree

Agree

Neutral

Disagree

Strongly disagree


I have been an electronic noticing partner for:

Less than 1 month

2 - 6 months

6 months - 1 year

more than one year


I get ________ notices per month.

1 to 5

6 to 20

21 to 50

51 to 200

more than 200


I use the following services:

(Select all that apply.)

Email Link

Email with PDF attachment

Fax

EDI - Electronic Data Interchange


I must use an Evidence of Authority.

Yes

No

Don't know


I elected to use electronic noticing because:

(Select all that apply.)

I receive notices faster than by paper.

It is easier for me to manage the notices electronically.

It is more cost effective.

Other:


I am pleased with the service electronic noticing offers.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree


I would like to see additional electronic noticing features such as:

(Select all that apply.)

Administer address changes online.

A notice management system for tracking the notices on my PC.

Additional data in the text of an email. Please specify:

Other:


What could have been done to make the signup process easier?

(Select all that apply.)

Eliminate the need for a signature.

Complete entire form online.

Other:


Electronic noticing contains the features I need.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree


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Please tell us why you have not completed an application.

(Select all that apply.)

I need to contact the Noticing Center for help with the signup process.

I am in the process of gathering names and addresses of my company.

I am in the process of getting a manager's approval to receive notices electronically.

I have done an "automated response" test for email attachments and am waiting for the results.

Other:


I am the person who has the authority to sign up for the noticing for my business.

Yes

No

Don't know


I do not intend to sign up for electronic service because:

(Select all that apply.)

I do not know which service is best for me.

The signup process is too difficult.

I do not want to centralize receiving notices for the addresses of my business.

I do not know what to do with the PDF copies of notices once I receive them.

I do not get enough notices to bother.

I prefer to have a hard copy.

N/A

Other:


To receive paper notices more efficiently, I am aware of www.NCRSuscourts.com

Yes

No


I would sign up for electronic service if:


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